We have worked closely with our partners, including PANGAIA, to ensure we deliver the best product quality possible. The materials have been tested i.e., wash tests, wear trials, etc. with multiple teams in order to provide you with the top quality products to share with your community. Our impact team has also vetted our preferred vendors and mills across environmental and social metrics to adhere to our standards.
Furthermore, we conduct QA (quality assurance) and QC (quality control) tests throughout our value chain to spot-check product quality - everywhere from garment sizing to print quality.
We are always open to feedback and improvements - reach out to our Customer Service team if you have any feedback and suggestions!